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Website Guarantees

Our Sites By Design Website Guarantees

When you invest in a website, you deserve more than promises, you deserve certainty.
That’s why we back every project with clear, practical guarantees that protect your investment and give you peace of mind.

When you invest in a website, you deserve more than vague promises — you deserve certainty and confidence at every step of the journey. At Sites By Design, we believe your website should be a powerful business asset, not a gamble. That’s why we back every project with a set of clear, practical guarantees designed to protect your investment, remove uncertainty, and give you complete peace of mind.

From ensuring your site won’t launch until you’re 100% satisfied, to delivering it on time, optimised, secure, and conversion-ready, our guarantees are built around one simple idea: your success is our standard.

With Sites By Design, you’ll never be left guessing. You’ll always know exactly what to expect, exactly what you’re getting, and exactly how we’ll stand behind the work we deliver.

  • Satisfaction & Approval Guarantee

    Your website won’t go live until you’ve approved it. Revisions within the agreed scope are included to make sure the design feels right for your brand. (Extra revisions or new requests outside scope can be added at an agreed cost.)

  • Performance Guarantee

    Every site is built mobile-first, security-ready, and optimised to score at least 80+ on Google PageSpeed (desktop) at launch. (Please note: scores may change over time as content is added or external factors evolve.)

  • Support Guarantee

    For 30 days after launch, if anything within the original scope breaks, we’ll fix it at no cost. Issues caused by hosting changes, third-party plugins, or client edits aren’t covered, but we’re always here to help.

  • Ownership Guarantee

    Your website, your domain, your hosting — always. Once your final payment is made, you retain full ownership and control. We don’t do lock-ins or hidden catches.

  • Timeline Guarantee

    Once you’ve provided all the required content, we’ll deliver your site within the agreed timeframe — typically 2 weeks for a single-page site or 4 weeks for a 5-page site. (Delays due to missing content, changes in scope, or third-party factors may extend the timeline.)

  • Transparent Pricing Guarantee

    No hidden costs, ever. All pricing is clearly quoted upfront. If you request additional features or work beyond the agreed scope, we’ll confirm the cost before starting.

  • Conversion-Ready Guarantee

    Every site is launched with built-in enquiry forms, lead capture, and clear calls-to-action. While we can’t guarantee sales or rankings, you’ll start with the right tools to grow.