Pre-Redesign Planning Phase
Strategy and Goals
- [ ] Define specific business goals for redesign
- Increase lead volume by X%?
- Improve conversion rate?
- Rank for specific keywords?
- Better reflect evolved brand?
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Support new service offerings?
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[ ] Identify target audience
- Who are your ideal customers?
- What do they need to see to convert?
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What concerns must you address?
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[ ] Define success metrics
- How will you measure success?
- What specific KPIs matter?
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What’s current baseline performance?
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[ ] Set realistic timeline
- When do you need site launched?
- Are there seasonal considerations?
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Any events or deadlines to consider?
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[ ] Establish budget
- What can you realistically invest?
- What’s the ROI requirement?
- Budget for ongoing maintenance?
Current Website Audit
- [ ] Analyze current traffic and performance
- Google Analytics review (last 12 months)
- Traffic sources and volumes
- Top performing pages
- Conversion rates by source and page
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Bounce rates and engagement metrics
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[ ] Document what’s working
- Which pages generate leads?
- Which content ranks well?
- What messaging resonates?
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What should be preserved?
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[ ] Document what’s not working
- High bounce rate pages
- Pages with zero traffic
- Technical problems
- User experience issues
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Conversion barriers
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[ ] Review Google Search Console
- Which keywords rank?
- Which pages get impressions/clicks?
- Any errors or issues?
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Mobile usability problems?
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[ ] Inventory all existing content
- What content exists?
- What’s worth keeping/updating?
- What should be removed?
- What gaps exist?
Competitive Research
- [ ] Identify top 5-10 competitors
- Who ranks for your target keywords?
- Who do prospects compare you to?
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Who represents quality in your industry?
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[ ] Analyze competitor websites
- How many pages do they have?
- What content depth?
- What messaging and positioning?
- What features and functionality?
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What works well on their sites?
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[ ] Identify competitive advantages
- What can you do better?
- What can you emphasize that they don’t?
- Where are gaps you can fill?
Keyword Research
- [ ] Research what prospects search
- Use keyword research tools
- Analyze search volume for terms
- Identify long-tail opportunities
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Focus on Sydney-specific terms
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[ ] Map keywords to pages
- Which page targets which keyword?
- Primary and secondary keywords per page
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Ensure no keyword cannibalization
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[ ] Prioritize keywords
- Based on search volume
- Based on competition level
- Based on business value
- Based on conversion potential
Vendor Selection (If Not DIY)
- [ ] Research potential web design partners
- Request portfolios
- Review case studies
- Check reviews and testimonials
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Verify experience with your industry
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[ ] Compare proposals
- What’s included in scope?
- What’s the process?
- What’s the timeline?
- What’s included vs. additional?
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What ongoing support?
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[ ] Verify cultural fit
- Communication style match?
- Understanding of your business?
- Shared values and approach?
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Responsive and professional?
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[ ] Check references
- Contact past clients
- Ask about experience
- Would they work with them again?
- Any issues or concerns?
Design and Development Phase
Information Architecture
- [ ] Define sitemap
- List all pages needed
- Organize hierarchy logically
- Plan navigation structure
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Ensure user journey is intuitive
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[ ] Plan URL structure
- SEO-friendly URLs
- Logical organization
- Map old URLs to new (if changing)
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Plan 301 redirects
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[ ] Design navigation
- Primary navigation items (5-7 max)
- Mobile menu structure
- Footer navigation
- Ensure critical pages accessible in 3 clicks
Content Strategy
- [ ] Plan content for every page
- Homepage messaging
- Service page content
- About/team content
- Blog content plan
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Supporting pages
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[ ] Create/optimize key pages
- Homepage (1,000-1,500 words)
- Service pages (1,500-2,500 words each)
- About/team page
- Contact page
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Location pages for Sydney suburbs
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[ ] Plan ongoing content
- Blog publishing schedule
- Content topics and keywords
- Who creates content?
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What’s the approval process?
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[ ] Gather necessary assets
- Team photos
- Business photos
- Product/service images
- Client logos (with permission)
- Testimonials
- Case study information
Design
- [ ] Establish visual direction
- Brand guidelines or development
- Color palette
- Typography
- Photography style
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Design aesthetics
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[ ] Wireframe key templates
- Homepage layout
- Service page layout
- Blog post layout
- Landing page layout
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Mobile layouts
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[ ] Design homepage and templates
- Homepage design
- Key page templates
- Mobile responsive design
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Design system/style guide
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[ ] Design with conversion in mind
- Clear calls-to-action
- Trust signal placement
- Form design
- Visual hierarchy
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Strategic whitespace
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[ ] Review and approve design
- Provide clear feedback
- Approve before development
- Sign off on design direction
Development
- [ ] Set up development environment
- Development server
- Staging server
- Version control (Git)
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Backup systems
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[ ] Build core functionality
- CMS implementation
- Forms and validation
- Contact methods
- Search functionality
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Any custom features
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[ ] Implement SEO elements
- Title tags and meta descriptions
- Heading hierarchy
- Schema markup
- XML sitemap
- Robots.txt
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Canonical tags
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[ ] Optimize performance
- Image optimization
- Code minification
- Caching implementation
- CDN setup if needed
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Target under 3 second load time
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[ ] Ensure mobile responsiveness
- Test all breakpoints
- Touch-optimized interactions
- Mobile-specific features
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Performance on mobile networks
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[ ] Implement analytics
- Google Analytics
- Google Search Console
- Goal tracking
- Event tracking
- Heat mapping tools
- Call tracking (if applicable)
Testing Phase
- [ ] Functional testing
- All forms submit correctly
- All links work
- All images load
- Search works
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No console errors
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[ ] Cross-browser testing
- Chrome
- Safari
- Firefox
- Edge
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Mobile browsers
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[ ] Device testing
- Desktop (various sizes)
- Laptop
- Tablet (iPad, Android)
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Mobile (iPhone, Android various sizes)
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[ ] Performance testing
- Google PageSpeed Insights
- Load time testing
- Mobile performance
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Core Web Vitals
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[ ] SEO audit
- All meta tags present
- Schema markup working
- Sitemap generated
- Redirects tested
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No broken links
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[ ] Content review
- Proofread all content
- Check spelling and grammar
- Verify accuracy
- Ensure consistency
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Check formatting
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[ ] User experience testing
- Can you find information easily?
- Is conversion process clear?
- Are CTAs obvious?
- Is mobile experience good?
- Get feedback from actual users
Pre-Launch Preparation
Technical Preparation
- [ ] Set up hosting
- Production hosting ready
- DNS configuration planned
- SSL certificate installed
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Backups configured
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[ ] Create 301 redirects
- Map all old URLs to new
- Test redirect logic
- Ensure no redirect chains
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Prepare redirect file
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[ ] Back up old website
- Full site backup
- Database backup
- Save all content
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Download all files
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[ ] Prepare launch plan
- Launch timing decided
- Rollback plan if issues
- Who does what during launch
- Communication plan
Content and Data
- [ ] Finalize all content
- All pages complete
- All images optimized
- All forms configured
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All links verified
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[ ] Test third-party integrations
- Email marketing
- CRM connections
- Payment processing
- Analytics tracking
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Social media links
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[ ] Verify contact information
- Email addresses working
- Phone numbers correct
- Address accurate
- Contact form sends correctly
SEO Preparation
- [ ] Submit new sitemap
- Generate XML sitemap
- Submit to Google Search Console
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Submit to Bing Webmaster Tools
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[ ] Verify Search Console
- Ownership verified
- New domain added if changed
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All properties configured
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[ ] Monitor rankings pre-launch
- Document current keyword rankings
- Track key pages
- Baseline for comparison
Launch Day
- [ ] Final pre-launch checks
- Test on staging one more time
- Verify all content final
- Confirm backups complete
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Team ready for launch
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[ ] Execute launch
- Deploy site to production
- Update DNS if needed
- Implement 301 redirects
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Monitor for errors
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[ ] Immediate post-launch verification
- Site loads correctly
- Forms work
- Analytics tracking
- Mobile works
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Major pages functional
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[ ] Monitor closely
- Check for errors
- Monitor traffic
- Watch for issues
- Be ready to fix quickly
Post-Launch (Week 1-4)
Monitoring
- [ ] Monitor analytics daily
- Traffic levels
- Bounce rates
- Conversion tracking working
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Goal completions
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[ ] Check Search Console
- Indexing status
- Crawl errors
- Mobile usability
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Search performance
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[ ] Monitor user feedback
- Client feedback
- Team feedback
- Form submissions
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Support requests
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[ ] Fix issues quickly
- Address any bugs found
- Resolve user complaints
- Fix broken elements
- Optimize problem areas
Optimization
- [ ] Review performance
- Page speed acceptable?
- Any slow pages?
- Images optimized?
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Mobile performance good?
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[ ] Check conversions
- Forms converting?
- Calls coming in?
- CTAs effective?
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Any friction points?
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[ ] SEO monitoring
- Pages being indexed?
- Rankings maintained?
- Any ranking drops to address?
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Redirects working?
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[ ] Make initial improvements
- Fix obvious issues
- Optimize underperforming elements
- A/B test key pages
- Refine based on data
Ongoing (Months 2-12)
- [ ] Publish content regularly
- Follow content calendar
- 2-4 blog posts monthly
- Update service pages
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Add case studies
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[ ] Monitor and optimize
- Review analytics monthly
- Identify opportunities
- Test improvements
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Track ROI
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[ ] Update content
- Refresh old content
- Update information
- Expand top performers
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Remove/consolidate thin content
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[ ] Build on success
- Double down on what works
- Expand successful strategies
- Add new features as needed
- Continue optimization
Frequently Asked Questions
How long does a website redesign take?
8-12 weeks typically for established businesses, from kickoff to launch. This includes strategy, design, development, content, and testing. Rushed projects compromise quality; extended projects waste time.
What if we can’t provide content?
Professional copywriting services should be included in redesign budget. Budget 2-4 weeks and $3,000-$8,000+ for professional content depending on page count.
Should we redesign while current site is live?
Yes. Build new site on staging server while current site remains live. Only switch over when new site is complete and tested.
What if rankings drop after launch?
Some fluctuation is normal as Google re-evaluates new site. Proper 301 redirects, maintained URL structures where possible, and improved content usually result in equal or better rankings within 2-3 months.
How do we maintain SEO during redesign?
Maintain URL structures where possible, implement 301 redirects for changed URLs, preserve or improve content, ensure technical SEO is excellent, submit updated sitemap immediately.
Should we notify customers about redesign?
Optional. Some businesses announce it (“New website launching soon!”), others simply switch over. If significant functionality changes, consider notification.
What’s the most common reason redesigns fail?
Skipping strategy and jumping to design. Without clear goals, audience understanding, and strategic planning, even beautiful designs fail to deliver results.